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Opportunity Details
DV Wilson Winter Storm 2026: Crisis Cleanup Phone Volunteers
Winter Storm Fern has left many homeowners with damage and debris that they cannot clean up on their own. Crisis Cleanup is a website tool and hotline used throughout the US to connect disaster survivors who need property cleanup assistance with volunteers who can help. This hotline is staffed by volunteers like you who work from home as they have time. Survivors call the hotline, and phone volunteers take the call, and enter the information on the website. Volunteer organizations claim cases, do the work, and then close the case. Everyone is working from the same list, which minimizes duplication of efforts and saves time, so more people get help. All services are free.
As more cases continue to come in, volunteers are needed to contact these survivors. Would you consider helping?
REQUIREMENTS:
- A computer with internet access (Google Chrome, Mozilla Firefox, or Microsoft Edge internet browser).
- A phone (cell or landline). Your phone number is always kept anonymous from callers.
- Computer skills to proficiently navigate websites and enter accurate data while speaking on the phone with a survivor.
- The hotline is open 7 days a week from 9:00 AM to 8:30 PM. Volunteers are NOT required to schedule work times or fill quotas, but having some sort of schedule is important. A good goal may be to plan on a few hours per week, depending on the needs and your availability. One hour a day for seven days is better than seven hours a day for two days straight. Watch call queue levels to determine need. Volunteers can work longer hours if desired, but please be prudent and pace yourself to avoid burnout!
ONLINE TRAINING VIDEOS WILL BE PROVIDED ONCE YOU EXPRESS INTEREST!
Disaster & Emergency Services
Age Minimum (with Adult): 18+, Minimum Age:18+
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